Terms of Service
Effective date: October 7, 2026
These Terms of Service (“Terms”) govern your access to and use of the RiversideIQ platform (“Service”), operated by RiversideIQ LLC (“we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Service Description
RiversideIQ is a subscription data platform that aggregates, normalizes, and scores publicly available data breach disclosures from US government sources, including SEC filings, the HHS Office for Civil Rights breach portal, and state attorney general notifications. The Service provides search, filtering, risk scoring, organization profiles, CSV export, and weekly email digests.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.
3. Account Registration
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at contact@riversideiq.com if you suspect unauthorized access.
4. Subscription & Billing
The Service is offered on a subscription basis: $49 per month (Starter), $99 per month (Pro), or $891 per year (Annual). Payment is processed through Stripe. By subscribing, you authorize us to charge the payment method on file at the start of each billing period (monthly or yearly, depending on your plan) until you cancel.
Auto-renewal disclosure: Your subscription automatically renews at the end of each billing period (each month for monthly plans, each year for the Annual plan) at the then-current price unless you cancel before the next billing date. You may cancel at any time through the billing portal in your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then.
5. Free Trial
New accounts receive a 7-day free trial. No credit card is required to start the trial, and you will not be charged when it ends. When the trial ends, choose a paid plan to keep access; if you don’t, your access to trial features simply stops.
6. Refunds
Subscription fees are non-refundable except where required by applicable law. Since you may cancel at any time and retain access through the end of your paid period, partial-month refunds are not provided.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose.
- Attempt to reverse-engineer, scrape, or systematically download the entirety of the database beyond the export features provided.
- Resell, redistribute, or sublicense access to the Service or its data to third parties without our written consent.
- Interfere with or disrupt the Service or its infrastructure.
- Share your account credentials with others or allow multiple individuals to use a single account.
8. Data Accuracy Disclaimer
The information provided through RiversideIQ is aggregated from publicly available government records and filings. We do not independently verify the accuracy of these source records. The Service is provided for informational purposes only and does not constitute legal, compliance, or cybersecurity advice. You should not rely solely on the Service for making security, regulatory, or business decisions. We make no warranty that the data is complete, current, or error-free.
9. Intellectual Property
The Service, including its design, scoring algorithms, software, and documentation, is the property of RiversideIQ LLC and is protected by applicable intellectual property laws. The underlying breach data is derived from public government records and is not proprietary. Your subscription grants you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes.
10. Limitation of Liability
To the maximum extent permitted by law, RiversideIQ LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of or inability to use the Service. Our total aggregate liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless RiversideIQ LLC from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party right.
12. DMCA & Takedown Requests
The breach data presented in the Service is sourced from public government records. If you believe content on the Service infringes your intellectual property rights, or if you are an organization that wishes to dispute the accuracy of information displayed, please contact us at contact@riversideiq.com with details. We will review requests and respond in accordance with applicable law.
13. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms, with or without notice. You may terminate your account by canceling your subscription and contacting us to request account deletion. Upon termination, your right to access the Service ceases immediately (or at the end of the current billing period, if you cancel a paid subscription).
14. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-laws principles.
16. Dispute Resolution
Please read this section carefully — it affects your legal rights, including your right to file a lawsuit in court.
a. Informal resolution. Before initiating any formal dispute proceeding, you agree to first contact us at contact@riversideiq.com and describe the issue. Both parties agree to attempt to resolve the dispute informally within thirty (30) days. If the dispute is not resolved within that period, either party may proceed to mediation.
b. Mediation. If informal resolution is unsuccessful, the parties agree to submit the dispute to non-binding mediation administered by the American Arbitration Association (“AAA”) under its Commercial Mediation Procedures. The mediation shall take place in Fulton County, Georgia, or remotely by mutual agreement. The costs of mediation shall be shared equally between the parties, except that each party shall bear its own attorney fees.
c. Binding arbitration. If mediation does not resolve the dispute, the parties agree that the dispute shall be finally resolved by binding arbitration administered by the AAA under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Fulton County, Georgia, or remotely by mutual agreement. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award individual relief (including injunctive relief and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.
d. Class action waiver. You and RiversideIQ LLC agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, both parties waive any right to a jury trial.
e. Small claims exception. Notwithstanding the above, either party may bring an individual action in small claims court in Fulton County, Georgia, for claims within that court’s jurisdictional limits.
f. Opt-out right. You may opt out of this arbitration provision by sending written notice to contact@riversideiq.com within thirty (30) days of creating your account. The notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, the Governing Law provision in Section 15 applies and disputes shall be resolved in the state or federal courts located in Fulton County, Georgia.
17. Contact
If you have questions about these Terms, contact us at:
RiversideIQ LLC
2700 Cumberland Pkwy SE, Ste 410 #217, Atlanta, GA 30339
Email: contact@riversideiq.com